The Surtex® Difference
Surtex® is more than a supplier of the highest quality instrumentation. We listen and engage with our clients to develop solutions that are innovative, efficient and economical.
Read More-
Quality Manufacturing
Our Quality Promise to our customers ensures that all instruments manufactured by Surtex® reaching the hands of surgeons are a testament to our surgical instruments craftsmanship.
-
Life Time Warranty
A warranty can now last a lifetime! Surtex Instruments are guaranteed for life against manufacturing defects of material and workmanship*
-
Value
We believe that quality should be affordable so to make it accessible and help improve patient health care. Our cost-effective instrument solutions help us realise this vision.
About Surtex
Surtex Instruments® is a medical instruments manufacturer from United Kingdom. Our commitment to innovative solutions, excellence and quality craftsmanship in the manufacture surgical instruments has made us one of the most trusted brands by healthcare professionals.
Testimonials
Sue Budd - Maternity Admin Labour Ward
Child & Women's Health, ROYAL DEVON AND EXETER NHS FOUNDATION TRUST (UK)“We Are So Pleased With These Scissors We Would Like To Order Another Batch Of 10.”
Mr Patrick H Gillespie - Consultant Hand & Plastic Surgeon
Manufacturers Cambridge University Hospitals, Addenbrooke's Hospital (UK)“Instruments Performed flawlessly & On Par With Leading Brand Manufacturers In Terms Of Build Quality, Precision & Functionality.”
Mr Jehan Butt - CT3 Trauma & Orthopaedics
Chelsea & Westminster Hospital“The general consensus was that the set provided performed well within the expected parameters and certainly held its own when compared to...”
Melissa Frost - Procurement Department
DWCT, Channels Islands UK“The quality is very good and we are happy with your purchase and would not hesitate to order for Surtex in future, I would recommend them...”
Exhibitions
We participate in several worldwide exhibitions every year to meet our global clientele. This allows us to personally meet our international customers and showcase our existing and new innovative product solutions.
Book an AppointmentUPCOMING
-
14July
Bogota, Columbia, 2020
Book An Appointment to Meet us at MEDITECH, Columbia, 14-17th July to discuss opportunities in Colombia and the Andean Region, Central America and South America.
-
9September
Medical Fair Asia, Singapore 2020
Book an appointment to meet us at MEDICAL FAIR ASIA 9-11th September which continues to be Southeast Asia’s most definitive event for the medical industry,
-
16November
Medica, Dusseldorf, Germany 2020
Book an appointment to meet us at MEDICA, 16-19th November which continues to be a great show for us every year.
We look forward to meeting you!
PREVIOUS
-
18November
Surtex participated in Medica 2019
On the 18th-21st November Surtex once again attended Medica in Dusseldorf. We thank all our customers who came to see us and look forward to seeing you all again in 2020
Frequently Asked Questions
Q. How can I buy Surtex Instruments products IN the UK?
We are en established supplier to the NHS nationwide, (England, Wales, Northern Ireland, Scotland) since 2010. We also supply Private Healthcare Providers (i.e One Healthcare Group, Aspen Healthcare etc).
Need A Price Quote?
We take out the wait and make getting price quotes fast, easy and efficient. Register for an account on our website and log in anytime to view product information and pricing. You can shop online OR submit a purchase order.
Alternatively, if your enquiry is urgent use the Quick Quote feature on every product page by completing the form or just send us an email on [email protected] for a price quote stating the product code.
Note: You must be a medical practice/facility to purchase online. Please allow 24 hours from submission for account approval.Â
Q. How can I buy Surtex Instruments products OUTSIDE the UK?
A. Our products are available internationally in the USA, Europe, Middle East, Latin America & Africa. You can buy online or through our network of international distributors.
Need A Price Quote?
We take out the wait and make getting price quotes fast, easy and efficient. Register for an account on our website and log in anytime to view product information and pricing. You can shop online OR submit a purchase order.
Alternatively, if your enquiry is urgent use the Quick Quote feature on every product page by completing the form or via https://surtex-instruments.com/contact-us/  including the product codes/information in the notes section.
Note: You must be a medical practice/facility to purchase online.Please allow 24 hours from submission for account approval.Â
Q. What does Surtex Instruments Lifetime Warranty mean?
A. Surtex Instruments are guaranteed for life against manufacturing defects of material and workmanship. This guarantee is void if instruments are not maintained properly, or if they are not used for their intended surgical purpose.
Surtex guarantees against breakage, joint failure, and corrosions under normal use. Instruments that show expected “Fair Wear & Tear” under ordinary use are not considered to be defective. Modifying or re-tipping an instrument or failure to provide proper instrument care, including proper cleaning and maintenance, may void this warranty. Sharpening and minor tip damage is considered routine maintenance with normal use, and are not covered by warranty.
Tungsten carbide inserts on scissors, needle holders and wire cutters are guaranteed for three years. Replacement parts, such as springs, are guaranteed for one year.
Surtex Instruments will repair or replace, free of charge, any surgical instrument that does not meet its functional requirements when used for its intended purpose and maintained properly.
Q. Are Surtex surgical instruments traceable using GS1 2D DataMatrix barcode?
A. All our instruments are laser marked with GS1 2D DataMatrix barcode to comply with Unique Device Identification (UDI) requirement. In addition, our instruments are marked with our brand logo, CE and product code.
Q. Which types of stainless steels are used in the manufacture of Surtex Surgical Instruments?
A. Our instruments are manufactured using premium-grade European martensitic stainless steel in compliance with BS EN ISO 7153-1:2001 The martensitic steels used are magnetic, containing typically 12% chromium and a moderate carbon content offering a high level of corrosion resistance. Typically we use 410 / 420 types extensively for dental and surgical instruments since they offer a good combination of corrosion resistance and a range of mechanical strength through heat treatment.
News
-
Announcing the Launch of Our New Website 2020
We are very excited to announce the launch of our newly designed website. After six months of hard w...
-
Company Statement on Coronavirus
At Surtex Instruments, our founding principle has always been driven to help improve patient health ...
Helping Hand Programme
At Surtex Instruments® we take great pride in supporting medical professionals and charities that dedicate their time and resources to take medical help where it is needed most.
Ask us anything
Interested in distribution? Need help locating an instrument? Need to place an order?
Location
Unit 202 Kingspark Business Centre, 152-178 Kingston Road, New Malden, Surrey
KT3 3ST, England